How to source pet products from China

1. Define the product and the market

Write down what the product is, who it is for and where you will sell it. The destination matters from the start because it decides tests, labels, duty and tax. See our import guides for the US, the UK and the EU.

2. Choose a route

A stock model with your logo is the quickest way to begin; an adapted model gives you some difference; a custom design gives you ownership of the product but costs more time and money. The stock model versus custom mold guide helps you decide.

3. Write the request

A clear request produces comparable quotes. Use the RFQ checklist or the request form, which turns your description into a structured brief.

4. Compare quotes properly

Compare on the same price terms and with the same inclusions, not just unit price. The guide to comparing quotes lists what to check.

5. Order and test samples

Pay for samples and test them yourself against your specification: measure, weigh, load test, wash, inspect. Record the result and keep a sealed reference sample.

6. Check the supplier

Check the registration, the documents, run a live video tour and, where you can, an independent inspection. The supplier vetting guide has the details.

7. Understand the full cost

Unit price is only part of it. Freight, duty, VAT or fees and your own costs make the landed cost. Use the landed cost guide and calculator to see each component and its source.

8. Place a small first order and inspect

Place a modest order, agree an inspection before the balance is paid, and confirm packaging, labels and documents before the goods ship.

9. Ship and clear customs

Work with a forwarder or broker who can handle your destination. Make sure the invoice, packing list and any required documents match the goods, and confirm who is importer of record.

10. Review and reorder

After the first batch, review quality, lead time and the supplier's response to problems, then decide whether to reorder, change something or move to a custom design.